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Conditions of Use

Terms & Conditions of Sale: The products supplied from this web site are supplied by Smart PC Guides.

Definitions: “Us”, “Our(s)” or “We” means Smart PC Guides.  “You”, “Your(s)” or “Yourself” means you the Purchaser “Products” means the goods supplied by Us.

General: All purchases made on this website are subject to the terms & conditions herewith, unless varied in writing by Smart PC Guides.

Misrepresentation Act: Information and technical data contained on-line, in catalogues and technical publications is for guidance purposes only and We will not be held responsible for any mistakes and or wrong interpretations of such information.  Smart PC Guides will also not be held liable for verbal representations about any of our products.

Acceptance of Order: These conditions shall govern the terms upon which We shall supply Products and Services, so that any conditions contained in or referred to in Your purchase order shall not bind Smart PC Guides unless We expressly agree in writing to vary these conditions.  An order is not accepted until Smart PC Guides sends written acknowledgement to the Purchaser, or part or all of the products ordered are despatched.  Smart PC Guides reserves the right to terminate or withdraw any order for whatever reason it sees fit, without explanation to the Purchaser.

Product & Information Alterations: Smart PC Guides reserves the right to withdraw or make alterations to its products without notice or liability.  We reserve the right to substitute goods within your order with goods of an equivalent nature.  If you do not wish to accept the substituted goods then the products must be returned to us within 7 days of receipt, in line with our Return’s Policy.

Returns Policy and Cancellations: Smart PC Guides supplies all goods with a no questions asked returns policy.  A purchaser who cancels an order or who receives an order and wishes to return it, should inform us in writing within 7 days of the delivery date.  You should ensure the goods are properly prepared for despatch to Smart PC Guides.  Smart PC Guides will refund the Purchaser’s full invoice amount within 28 days of receiving the goods, subject to inspection and them being returned ‘AS NEW’ in re-sellable condition.  The Purchaser will be liable for any damage to the goods, however caused, and Smart PC Guides shall withhold the amount it deems necessary from the Purchaser’s refunded amount.

Delivery and Risk: Unless otherwise specified delivery shall be deemed to take place when the products are delivered to your premises, or an alternative delivery address as specified by the Purchaser.  Products may be despatched from different warehouses.  A charge may be made for delivery.  Any such charge will be detailed at the point of order, though this may be subject to change.  Should this delivery charge change the Purchaser will be informed in writing before the goods are despatched.  All products despatched by Smart PC Guides will be delivered by a method of transport selected by Smart PC Guides in the absence of contrary agreement with the Purchaser.  Products are at risk of the Purchaser from the time of despatch and the Purchaser is then liable for the invoice value.  Claims from incorrect delivery shortages, damage to goods in transit or other discrepancies notified in writing to Smart PC Guides and the carrier within seven days of delivery may be considered.  Claims for non-delivery will also be considered if notified to Smart PC Guides within 3 days of the date of despatch shown on the invoice.  Smart PC Guides is not liable for any loss or damage to products returned for repair or credit unless Smart PC Guides agrees to repair or replace them under warranty and the Purchaser sends separate written advice to Smart PC Guides at the date of despatch and is not negligent in the packing, addressing or choice of transport for the products returned.  The Purchaser agrees to pay for any loss, or extra cost incurred by Smart PC Guides through the Purchaser’s instructions, or lack of instructions, or through failure, or delay in taking delivery, or through any act or default on the part of the Purchaser, its servants, agents or employees.

Secondary Damage: Smart PC Guides is not liable for any damage to property or consequential loss, e.g. loss of product, loss of profit, loss of goods in store which arises by defects or delays in delivery of products irrespective of the cause, including faulty manufacture.

Disclaimers: Smart PC Guides reserves the right to change, modify, remove or substitute without notice any information shown on the web site from time to time.  Prices and availability are subject to change.  To the extent permitted by law, Smart PC Guides shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to in this web site, or from the use or inability to use any of the information contained or accessed from this web site.  Smart PC Guides will not be liable for any loss or damage related to any business, such as loss of data, loss of profits, business interruption or any other indirect, special or consequential loss or damage caused to that business.  Smart PC Guides will not be liable for any delay or failure to perform our respective obligations under this contract due to circumstances beyond our reasonable control.  If any of these terms or disclaimers shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Pricing: The price payable by the Purchaser is the list price prevailing at the time of despatch less any agreed discount.  Smart PC Guides is entitled to alter list prices and discounts without notice prior to despatch.  Unless otherwise agreed in writing, Smart PC Guides prices do not include VAT, insurance, carriage, packaging and administration costs which, where applicable will be added to the total amount due.  Payment of the Total Contract Price (plus VAT) is to be made with Your Order either by Credit Card or Cheque.  Invoices will not be raised prior to the date of delivery.  Your order will be confirmed by e-mail and the goods despatched once your credit card or cheque payment has been accepted.

Access to the Website: Access to this web site may be suspended, restricted or terminated at any time, without notice.

Accuracy of Information: Smart PC Guides accepts no responsibility for the information or practises presented in this web site or other information, practices or products of other parties linked to this web site.  The Purchaser’s dealings with such persons found via this web site are between the Purchaser and such persons, and Smart PC Guides will not be liable for any loss or damage arising out of such dealings.

Accuracy of Information: Smart PC Guides accepts no responsibility for the information or practises presented in this web site or other information, practices or products of other parties linked to this web site.  The Purchaser’s dealings with such persons found via this web site are between the Purchaser and such persons, and Smart PC Guides will not be liable for any loss or damage arising out of such dealings.

Terms of Payment: Invoiced prices are strictly net and unless otherwise agreed in writing are payable at the point of order and before the goods are despatched.  If, for whatever reason, goods are despatched to the Purchaser before full payment is received, the following conditions apply, without prejudice to any other rights or remedy available to Smart PC Guides shall be entitled to cancel the contract or suspend any further deliveries to the Purchaser; charge the Purchaser interest (both before and after any judgement) on the amount unpaid at the rate of 3% per annum above Barclays Bank rate from time to time until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).

Transfer of Ownership: Smart PC Guides remains the owner of the products until it receives full payment of the price invoiced.  Until such time as ownership in the products passes to the Purchaser, Smart PC Guides is entitled at any time to require the Purchaser to return them to Smart PC Guides.  The Purchaser is not entitled to pledge or charge in any way the products which remain owned by Smart PC Guides and if the Purchaser does so all monies owing by the Purchaser to Smart PC Guides shall immediately become due and payable without prejudice to any other right or remedy of Smart PC Guides

Whole Agreement: No alteration or variation of the Agreement shall have effect unless in writing and signed by the Purchaser and a Director or the Company Secretary on behalf of Smart PC Guides

Termination: If either of us shall be in breach of our obligations under the Contract then the other may by seven (7) days notice in writing terminate this Contract.  We shall be entitled to terminate the Contract immediately without notice if You shall enter into liquidation, receivership, administrative receivership or You make any arrangement or composition with creditors, or if You are an individual, any petition or receiving order in bankruptcy shall be presented or made against You.  If either of us shall terminate the Contract in accordance with its terms then such termination shall be without prejudice to our respective accrued rights and obligations.

Amendments or Cancellations: The Contract may be amended or cancelled by You in accordance with the provisions set out in these conditions or, with Our written approval, or upon terms which indemnify Us against any losses including loss of profit or additional costs resulting there from. 

Assignment: The Contract is personal to You and or Your company and may not be assigned or otherwise transferred without Our written consent.

Governing Law: This Contract shall be governed, construed and shall take effect in accordance with the laws of England, and shall be subject to the non-exclusive jurisdiction of the English Courts.

Statutory Rights: Nothing in this Agreement shall affect the statutory rights of a consumer.

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